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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lawrence Hutchins

May 28, 2026

4  out of  5
rating by Lawrence Hutchins
"Very service oriented. Fast and complete CS. A bit pricey but great service when you need it."
We responded:
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Katie Clouse’s Team here at our Ozark office. "
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Isabel Parra Andrade

May 26, 2026

5  out of  5
rating by Isabel Parra Andrade
"Love working with the office! Such a great environment!"
We responded:
"Isabel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Katie Clouse’s Team is just a call or email away!"
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Peggy Armstrong

May 26, 2026

5  out of  5
rating by Peggy Armstrong
"Love this place. They are so helpful and have handled anything that comes up via telephone, which means a lot when your disabled and it's hard to get around."
We responded:
"Thank you for your review, Peggy! It's our pleasure to help you via phone."
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P D

May 13, 2026

5  out of  5
rating by P D
"This agency is the best agency that I have ever worked with. They call me to go over my policy every year, which I greatly appreciate and if I have questions, they are quick to answer. I did use another State Farm in the town I live at years ago, but there is no comparison. Katie and Angel are always so pleasant too. I HIGHLY recommend using Katie Clouse - State Farm Insurance for all your needs."
We responded:
"Thank you Ms. Pamela! We appreciate you."
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Janelle Cobb

May 9, 2026

5  out of  5
rating by Janelle Cobb
"I have moved two times in the past five months. Insurance is one thing that doesn’t stress me out! Katie takes care of everything. She’s so nice and knowledgeable and efficient!"
We responded:
"Thank you for the 5-star review! We are so happy you had a great experience with us here at State Farm Agent Katie Clouse’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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James Cooper

May 8, 2026

5  out of  5
rating by James Cooper
"Always helpful no matter what I ask or ask for. Just a great group of people to work with. Haven't had a better company to work with"
We responded:
"Thank you for taking the time to leave a kind review, Mr. Cooper. We appreciate you!"
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Ben Blythe

May 4, 2026

5  out of  5
rating by Ben Blythe
"The team at Katie Clouse office is on top of their game. Through filing claims, asking questions about policies, even down to making sure that everything stays within our budget. I would recommend this team any time and any day!"
We responded:
"Thank you for your 5-star review, Ben! We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Katie Clouse’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Ozark!"
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Rodger Miller

April 28, 2026

4  out of  5
rating by Rodger Miller
"Katie Clouse and staff are great professionals to work with."
We responded:
"Thank you for the 4-star rating! We are pleased to know that you had a positive experience with us here on State Farm Agent Katie Clouse’s Team. We strive for excellence and would be grateful for any suggestions you may have to help us improve and better serve you and the Ozark community. Have a great day!"
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Catherine Crockett

April 13, 2026

5  out of  5
rating by Catherine Crockett
"Great rates and great service! I refer friends and family here and all have had the same great experience!"
We responded:
"Thank you for reviewing our State Farm office, Catherine! We’re thrilled to know you, your family, and friends have had positive experiences with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Kayla Gideon

April 9, 2026

5  out of  5
rating by Kayla Gideon
"Katie has been so helpful with getting insurance for my house, car, and life. I would highly recommend her!"
We responded:
"Kayls, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. ;)"
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Michael Eddings II

April 9, 2026

4  out of  5
rating by Michael Eddings II
"Been with them for decades. I'm not sure about the value State Farm offers but we love the service Katie provides so we don't have a need to shop around."
We responded:
"Michael, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Katie Clouse’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Jennifer Murphy

February 20, 2025

5  out of  5
rating by Jennifer Murphy
"This is a very well run business. Katie and her staff are very responsive and helpful. I recommend to everyone."
We responded:
"Thank you for your review, Jen! And thank you for your kind referrals. If there is anything else we can do to help, please let us know!"
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Shannon Merced

February 20, 2025

5  out of  5
rating by Shannon Merced
"Katie just saved me $200 plus on my car insurance and kept my homeowners from going up $800 a year! That is over $3000 savings a year! Super fast and efficient. Extremely happy with her and her office. Highly recommend."
We responded:
"Thank you for your feedback, Shannon! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christopher Henderson

November 24, 2024

5  out of  5
rating by Christopher Henderson
"Its unbelievable the between her office vs. others I’ve dealt with. Here’s an example I asked a question the agent was stumped. One of Katie’s staff answered it no problem. Katie actually cares about people. When you go for your appointment she will look you in the eye and give you a firm handshake which tells you a lot.Most people don’t realize credit score effects your rates. She gave me some tips and my score went up. She’s into sports goes to the gym that’s what winners do. Loves dogs you will never go back to another insurance company. Oh she’s even a good chess player I’d be scared to play her lol no I’m not a bad sport. Hey this is my community and I’m being completely honest with you. I don’t want to leave anyone out but Angel is awesome. So, get involved with your community vs. some fly by night online company and go see Katie and her top notch staff today."
We responded:
"Thank you for the review Chris, we appreciate you! -KC"
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Deborah Spivey

April 11, 2024

5  out of  5
rating by Deborah Spivey
"Look … some people just say things to hate but I know this office and for over 30 years State Farm has been good to us… If you want honest good people working with you… you don’t have to look far. Just saying!!!"
We responded:
"Thank you for the kind review, Deborah! We appreciate you. "
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robert dyer

April 11, 2024

1  out of  5
rating by robert dyer
"She needs to study up on the term. " Insurable Interest""
We responded:
"Hi Robert, new phone, who dis? We don't see your name in our policyholder records. I hope that you are able to obtain great insurance for yourself or your property, because you are definitely an insurable interest. Have a great day!"
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Jacob Baldwin

February 26, 2024

1  out of  5
rating by Jacob Baldwin
"Katie was extremely rude and condescending on the phone. Rather than being helpful in the situation where we had missed our old insurance dropping off over Christmas, she called me "unintelligent" and gave me an outrageous quote. Luckily we were able to get insurance with Geico for less than half of the quote that she gave me, and I wasn't even insulted by them in the process! Yes, an honest mistake was made by me (as she has chosen to air out below for some reason), however her attitude and demeanor is my reason for 1 star."
We responded:
"Thank you for the review, Jacob. We realize our rates may have been higher with your driving history and lack of insurance, but we hope we will be able to help you in the future! Have a great week."
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Josh Jones

February 17, 2023

5  out of  5
rating by Josh Jones
"Angel is the most wonderful insurance agent I’ve ever experienced in my entire life!!!!! One time my 2016 Toyota 4Runner got stolen and taken across the country. Angel worked tirelessly, 20 hour days at times, making sure it could be found. She pinpointed it deep in the 4wd trails of Gunnison national forest; how did she do it? We’ll never know! I can’t express my gratitude with angel enough! I love Angel Stuart!"
We responded:
"Thank you for taking the time to leave a kind review about Angel, Josh! She is the best. We appreciate your time and having the opportunity to work with you."
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Julie Jones

February 5, 2023

5  out of  5
rating by Julie Jones
"Excellent customer service!"
We responded:
"Thank you for taking the time to write a kind review for us, Julie! We appreciate you."
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Randall Wilkins

February 1, 2023

5  out of  5
rating by Randall Wilkins
"Great customer service!"
We responded:
"Thank you for leaving such a kind review, Mr. Wilkins! We appreciate you."
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Bryan Walker

January 31, 2023

5  out of  5
rating by Bryan Walker
"No issues. They have taken care all my insurance needs; car and auto."
We responded:
"Thank you for taking the time to leave a kind review, Bryan! We appreciate you."
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Suzi Waltke

January 31, 2023

5  out of  5
rating by Suzi Waltke
"Katie’s office is the best! They always take great care of my family and our needs!"
We responded:
"Thank you for taking the time to leave such a kind review, Suzi! We appreciate you."
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Crystal Turner

January 27, 2023

5  out of  5
rating by Crystal Turner
"I've been with State Farm for over 15 years for the primary reason of customer service. I was very upset when my previous agent, Vic, retired and thought there would be no way I would get the same service from another agent. Katie's office has more than surpassed my expectations of customer service. I think I've been with them for almost 10 years now and even if I could save a couple bucks from a faceless agent online I wouldn't. Thank you for truly caring about your clients!"
We responded:
"Thank you for taking the time to write such a kind review of our office, Crystal. We appreciate you!"
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Chuck Venable

January 26, 2023

5  out of  5
rating by Chuck Venable
"From very first day we started with Katie at State Farm it’s been peace at mind. They have great staff that ALWAYS provides service for both my personal and commercial insurance needs!"
We responded:
"Thank you for taking the time to write such a kind review, Chuck! We appreciate you."
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judy stelzer

January 26, 2023

5  out of  5
rating by judy stelzer
"Katie, Angel & team are the best! 5 stars ⭐️"
We responded:
"Thank you for taking the time to review our office, Judy! We appreciate you."